TRC is seeking a skilled Service Technician to support device testing, repair, and configuration for a tech-focused client in Norcross, GA.

Shift: 1st

Pay rate: $17/hr

Position Overview:

This hands-on role plays a key part in maintaining service quality, minimizing downtime, and supporting efficient device processing.

Essential Job Duties & Responsibilities:

Identify issues with computers, laptops, and other related hardware, including problems with performance, software malfunctions, and hardware failures.
Repair or replace malfunctioning components, such as hard drives, memory, screens, and power supplies. Perform hardware upgrades, including adding RAM or upgrading processors.
Install, configure, and update operating systems, drivers, and applications. Resolve software-related issues and ensure that devices are running smoothly.
Inspect devices for damage or defects upon receipt to ensure that all incoming units are assessed for any issues before repairs begin.
Document repair issues and communicate with Project Leads.
Provide troubleshooting support for customers and end-users experiencing technical issues after device repairs.
Repackage and label repaired devices for shipping.
Support continuous improvement initiatives and follow process guidelines.

Qualifications & Requirements:

Service Technician

Job Description