Our client helps hospitals and healthcare organizations drive measurable operational and financial improvements through a partnership model that works alongside internal teams rather than replacing them. By leveraging scalable AI automation, predictive analytics, and enterprise-wide process optimization.
The Revenue Cycle Manager will provide operational leadership to support client services within the acute ambulatory and physician sectors. The manager will execute the RCM strategy and vision provided by senior management to achieve high quality client results. The ideal candidate has comprehensive Revenue Cycle Management experience, strong knowledge of pre-registration/authorization, account resolution, denials management, third-party payer communications, collections, contract analysis, and cash posting is required. Familiarity with Medicare, Medicaid, commercial payers, and organizational accounts is essential. This is a full time permanent position will sit onsite in Ohio.
Primary Responsibilities:
• Execute on the RCM strategy provided by senior management
• Develop strategic and tactical internal process improvement plans
• Directly and indirectly manage team members including hiring, motivating, evaluating, disciplining, and terminating as necessary
• Collaborate with other teams and leaders in the organization
• Monitor progress on productivity and quality goals
• Provide day-to-day operational feedback and coaching
• Ensure compliance through work process and enforcement
• Oversee provider credentialing and payer enrollment processes (physicians, APPs, and clinics).
• Manage and control multiple clients’ projects simultaneously
• Effectively use and enhance management tools and technologies provided
• Provide and execute formal communications to team members and clients as well as initiate resolutions
• Serve as a liaise with client’s vendors on contract oversight, issue resolution, and performance monitoring
• Other duties as assigned
Required Qualifications:
• A bachelor’s degree in a relevant field is required
• At least 7+ years of experience in RCM accounts receivable management in an acute and critical access environments
• Depth of experience in Oracle Health/Cerner Community Works
• Clinic and rural health clinic (RHC) experience along with acute, physician, and critical access
• Competence in Microsoft Office, Excel, Word and other reporting tools