Auto Dealership Service Manager

Required: Auto Dealership Service Manager Experience

Relocation Assistance Available
Excellent Income & Benefits!

A successful auto dealership in metro Atlanta, GA is seeking an EXPERIENCED Automotive Dealership Service Manager to manage the activities of our HIGH-VOLUME service department, meet performance targets, and ensure exceptional customer service is practiced. 

Required: Automotive dealership service manager experience. Ideal applicants will also have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention. 

Benefits:

• A generous income and benefits package will be discussed during the interview.

Responsibilities - Auto Dealership Service Manager:

• Manage an efficient and profitable high-volume auto dealership Service Department
• Manages, hires, and supports technicians, service advisors, and support personnel.
• Solves problems and meets predetermined service and sales objectives
• Supervises service department personnel 
• Ensures processes are in place to evaluate staff, workflow, and customer service
• Creates work schedules and maintains proper accounting of service technicians' productivity
• Oversees employee training and development
• Ensures a safe working environment and proper maintenance and repair of all equipment.
• Sets department goals and objectives
• Oversees and analyzes department performance and identifies areas that need improvement.
• Develops action plans to improve performance.
• Ensures consistent follow-ups to increase customer loyalty and CSI
• Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
• Manages the department in accordance with company and manufacturer requirements

Requirements:

• Required: Automotive Dealership Service Manager experience 
• A strong work ethic with excellent team building, leadership and managerial skills
• Excellent customer service and communication skills
• A positive attitude and professional appearance
• Valid driver's license and insurance